IT Professional Services

Professional Service:

Professional Service:

24/7 Support

Consultancy Services

Helpdesk Services

On-Site Engineer

Premium AMC

Project Management

Virtual Assistant

We offer various Professional Service across different technology verticals. We have a large pool of talents and certified engineers across various technology domains and we offer personalized support to meet the unique requirements of our customers.

Expertise that you can Trust : Consulting   | Design   |   Implementation   |   Support

  • Network Infrastructure
  • Enterprise Computing & Storage
  • Virtualization Expert skill
  • Backup and Disaster Recovery
  • IT Administration & Management
  • IT Helpdesk
  • Managed Services
  • Cloud Support & Operations
  • Azure & AWS expert skill
  • on-site Support Engineer
  • L2 & L3 Technical Support
  • Office 365 Migration and Expert  skill
  • Data Center relocation
  • Data Center Management
  • IT Consulting Service
  • Firewall & Cyber Security
  • WIFI Infrastructure
  • IP Telephony Support Service
  • Structured Cabling and CCTV
  • Professional Desktop Support

AJ Intelligence is known for IT support and service delivery. Customers deserve the maximum ROI from their IT investments and when they work with our experienced and certified IT professionals to get the results. Our team of highly trained engineers will help design, deliver, and implement scalable technology solutions to fit your business needs.

SERVICE LEVEL AGREEMENT (SLA)

SERVICE LEVEL AGREEMENT (SLA)
Priority Impact Remote Support Onsite Support
High
Total Network / Server Down Immediate Immediate
Medium
Issue affects partial systems / peripherals 15 - 30MinS 4-6Hours
Low
Issue affects 1 or 2 systems / Peripherals 30 - 45Mins Within 8 Hours

WHY AJ Intelligence -IT

WHY AJ Intelligence -IT

a trusted partner to our clients

Better Communication with our clients

Better documentation of your entire your it setup

professional support and qualified engineers